FAQ

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Will this shield work with my loupes and light? 

Yes! It will work with all different styles of loupes and light. For higher magnification loupes and light combination, our recommendation is the clip version or the plastic frame LoupeSaver™ Shield.

How many different designs of the LoupeSaver™ shields are there? 

There are 3 different designs and they all have the U shape cutout for the light. One version uses clips to attach to the frame, the other is a plastic frame shield with clear shields that attach to it and the last version has a foam band to secure it to the head.

Are there any shields without the cutout? 

The TSG version of the shields do not have a U shape cutout and can be used with glasses and loupes.

Do you have sample packs? 

Yes, our sample pack has 6 different shields to try out.

I am a government entity and need to place an order, who do I contact? Please email: customerservice@tsgresolute.com or call 229-944-2909

How to become a distributor? 

Please email: intHealth@outlook.com or call 229-944-2909

Do you ship internationally? 

Yes! Please email us at customerservice@TSGResolute.com or call 229-944-2909 to place your order.

I have a clinical or technical question regarding the shields, who do I contact? 

Please call (408) 857-9099 or email: info@loupesaver.com

I am interested in private label products, who do I contact? 

Please email: customerservice@tsgresolute.com or call 229-944-2909

I have questions about the status of my order or shipping, who do I contact? 

You can email customerservice@tsgresolute.com or call 229-944-2909

How to place an order for dental or hygiene school? 

Please email: customerservice@tsgresolute.com or call 229-944-2909

How much is shipping? 

USA shipping starts at $15 for 2 pounds and increases at $7.50 per pound. Canada shipping starts at $52 for 2 pounds and increases at $26 per pound.  For all other shipments outside of Canada and Contiguous United States charges will be quoted to the customer at the time of shipment. If customer would like an estimate before shipment please email: customerservice@tsgreslute.com

What to do in case of a defective product? 

Please email: customerservice@tsgresolute.com or call 229-944-2909

What to do in case of a product return?  

Please contact customer service for further information at customerservice@tsgresolute.com or call 229-944-2909

Are these products intended for single use only?

Yes